HP recalls 135,000 laptops not to harm its customers
HP recalls 135,000 laptops over fire alarm
An overheating problem in batteries used in some HP laptops can cause their casings to melt and even catch fire. The problem lies in the battery packs, which can overheat and melt their plastic casings and, in a few cases, even catch fire.
It clearly reminds me about the recent talk with the leadership course trainer. He gave us couple of examples, when overemphasaizing the customer safety and recalling tons of items actually helped sales. Just because customers trust the company, who can recall 135,000 laptops to prevent customer accidents.
An overheating problem in batteries used in some HP laptops can cause their casings to melt and even catch fire. The problem lies in the battery packs, which can overheat and melt their plastic casings and, in a few cases, even catch fire.
It clearly reminds me about the recent talk with the leadership course trainer. He gave us couple of examples, when overemphasaizing the customer safety and recalling tons of items actually helped sales. Just because customers trust the company, who can recall 135,000 laptops to prevent customer accidents.
posted by Artem at 11:45 AM
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